Resources

Three free tools, and some help

The tools below can be used with no sign-up and no Ticksy account. The help centre answers the questions that come up once you are inside the product.

The help centre

The same articles as in the app, readable without an account.

Clocking

How do I add a time entry manually?

Go to the Feuilles de temps (Timesheets) page, click « Ajouter une entrée » (Add an entry), select the date, the activity and the project, then fill in the start and end time. The entry is saved immediately and appears in that day's timesheet.

How do I correct an existing time entry?

Open the timesheet concerned, click the entry you want to change, then adjust the hours, the activity or the project. The correction takes effect immediately. If the period has already been approved, tell your manager: the approval is not recalculated on its own.

What is automatic clock-out?

When starting each shift, you can choose an automatic clock-out time. This option must be enabled for that shift: otherwise Ticksy does not automatically close it at the end of your scheduled hours. Manual corrections remain subject to your company permissions.

How do I get my timesheet approved?

At the end of the period (week or month, depending on your company), open the Approbations (Approvals) tab, check your entries then click « Soumettre » (Submit). Your manager will receive a notification to approve them or ask for corrections.

How do geographic zones (geofencing) work?

Administrators create a geographic zone from Zones géographiques (Geographic zones), with a centre and radius. When enabled for the company, Ticksy checks the browser position when clocking in and blocks the entry outside the authorised zone.

What does live member tracking show?

The Terrain (Field) tab shows members whose active clocking allows location sharing, with the last position received and its freshness. The position is not shown when clocking has stopped or consent has not been given.

How do I configure a clocking kiosk?

An administrator creates the kiosk from Kiosques (Kiosks), chooses its mode (basic or PIN), authorised members and, if needed, its default project and activity. The QR code then opens this tablet's access; regenerate the token if the link was exposed.

How do I use Pomodoro?

From Pomodoro, choose the duration, start the timer, then pause or stop it. You can associate the session with current work; the timer does not create a timesheet entry on your behalf.

Leave

How do I request leave?

Go to Congés > Aperçu (Leave > Overview), click « Nouvelle demande » (New request), choose the type (paid leave, RTT for French working-time reduction days, unpaid, and so on), the start and end dates, then add a reason if needed. The request goes automatically to your manager for approval.

Where can I see my leave balance?

In Congés > Solde (Leave > Balance) you will find your counters for each type of leave (paid leave accrued, paid leave taken, RTT, time off in lieu, and so on). Paid leave (congés payés) accrual is credited on the 1st of each month, according to your company's leave policy.

Can I cancel a leave request I have already submitted?

Yes — while the request is pending, approved but not yet started, or already under way. Open the request from your overview and click « Annuler » (Cancel). Once the leave has finished, it can no longer be cancelled.

Schedules

Where can I see my weekly work schedule?

Open Mon planning (My schedule) to see your contractual hours for the current week, the public holidays applied and any leave booked. Use the arrows at the top to move between weeks.

How do I change an employee's schedule template (admin)?

In Plannings de travail (Work schedules), select the template concerned, adjust the hours day by day then assign it to one or more employees. Changes apply from the date you choose, leaving history untouched.

Projects

How do I create a new project?

Administrators can create projects from Activités / Projets > Projet (Activities / Projects > Project). Fill in the name, the client it belongs to, the members and the billable activities. Archived projects remain viewable but can no longer be selected for clocking.

How do I assign a member to a project?

From the project record, open the Membres (Members) tab and click « Ajouter » (Add). You can assign individual users or a whole group. Only assigned members will be able to clock on the project.

How do I request access to a private activity?

In Demandes d'accès aux activités (Activity access requests), click « Ajouter une demande » (Add a request), select a private activity and the dates you need, then explain why before sending. You can review your requests and cancel a request from its detail page.

How do I create and export a report?

In Rapports (Reports), select the period, filters and grouping, then save or export the result. Reports can be scheduled and shared when the corresponding option is available on screen.

Where can I view project profitability?

The Rentabilité (Profitability) page shows revenue, costs, profit and margin by project, client, member or team. Use the period and filters to limit the calculation, then export the table if needed.

How do I limit the profitability period and grouping?

At the top of Rentabilité (Profitability), select the start and end dates, then group by project, client, member or team. The page recalculates the indicators and the P&L detail for that selection.

How do I read costs, profit and margin?

The cards show total revenue, cost, profit or loss, and margin. The Détail P&L (P&L detail) table repeats these values for each row; a row can indicate a loss or low margin. Exporter CSV downloads the displayed selection.

Tasks

How do I create a task and assign it?

From Tâches > Kanban ou Liste (Tasks > Kanban or List), click « + Nouvelle tâche » (+ New task). Choose the title, the priority, the due date, the project and the assignee. The task appears immediately in the « À faire » (To do) column of the assignee's kanban.

What is the difference between the Kanban view and the List view?

The Kanban view shows tasks as cards you can drag between columns (À faire, En cours, Terminé — To do, In progress, Done). The List view is more compact, filterable and sortable — ideal for working through a large number of tasks. Both views act on the same data.

Organisation

How do I invite a new employee?

From Équipe > Employé (Team > Employee), click « Inviter » (Invite). Enter the email address, the role (EMPLOYEE, ADMIN) and the group they belong to. The employee receives a magic link by email to create their account and join the company.

What roles are available?

Ticksy has three roles: EMPLOYEE (clocking and requests), ADMIN (full configuration, approval, reporting) and SUPER_ADMIN (the company owner, who also keeps control of roles). Roles are managed from Organisation > Permission (Organisation > Permissions).

How do I use a project template?

Administrators manage templates in the Modèles de projets (Project templates) section of Organisation. A template can be used when creating a project, then edited or archived without changing projects already created.

What can I consult in the audit log?

The audit log lets administrators filter and read recorded events by entity and period, then export the list as CSV. It does not recreate changes made before it was enabled.

Is SAML/OIDC SSO already available?

No. The SSO tab presents the planned flow, but no provider can yet be registered or enabled. Usual sign-ins remain unchanged.

How do subscription seats work?

The Abonnement (Subscription) page shows the company's number of seats and their assignment to members. The free creator account remains separate; invoices and any discount can be viewed there when available.

What happens when access is suspended?

Limited access prevents a user from opening company features while the restriction is active. Data is not deleted; the creator manages seats and access returns automatically as soon as a seat is assigned.

Settings

How do I turn off email notifications?

Notifications are set at company level, in Paramètres > Notifications (Settings > Notifications): an administrator turns email sending on or off there, then each type of event separately (leave request, approval, timesheet, project deadline, budget alert). There is no per-user setting yet.

How do I enable two-factor authentication (2FA)?

You can enable two-factor authentication in your Ticksy account security settings. Set up your TOTP authenticator app, verify the temporary code and keep your recovery codes safe. This Ticksy protection is separate from your Google account security settings.

How do I view in-app notifications?

Open Notifications to filter events, mark items as read and browse result pages. Company email delivery settings remain in Paramètres > Notifications (Settings > Notifications).

How do I choose my language?

Every active member can choose their language preference in their account settings. The Help Centre is available in French, English and Spanish; Ticksy interface labels remain those actually offered by the application.

Which time zone is used for schedules?

Ticksy uses the time zone saved on your account to display times and dates. Check this setting in account settings if a displayed time does not match your workplace.

Is two-factor authentication (2FA) available?

Yes. You can enable two-factor authentication in security settings, configure a TOTP app, verify the temporary code and keep your recovery codes safe.

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Take controlOf working time

Replace your spreadsheets with a single platform to manage your teams' time, from clocking in to the payroll export.

No credit card
No commitment
Guided setup
timesheet
Timesheet
May 2026
Approved
Hours
151h
Month total
Overtime
6h
Uplifted for payroll
Weekly entries
Hours compliant
Week 18 — Mon-FriComplete
Week 19 — Mon-FriComplete
Week 20 — Mon-FriComplete
Payroll export generated
No manual re-entry
Payroll ready